Essential Terms for Client Agreements (Psychologists)

About this Training

This training explores key terms that practitioners might wish to consider in their client agreement. It is an art to craft a suitable client agreement that's fit for purpose and protects your practice taking into account an array of different client circumstances and the attendant risks. 

This is an advanced training that takes time to explore the legal principles behind the various terms. Its purpose is to improve practitioner understanding in respect to the legal mechanisms behind some of the more complex terms to be found in client agreements.

Learning Outcomes

• Client-Practitioner relationship and the Law
• Why deploy a client agreement?
• Privacy Consent:
  
  • Collection of sensitive personal information for the purpose of the APPs.
  • APS Code of Conduct Consent for Information Collection
  • Limits of Confidentiality
  • Two-party consent for recording conversations.
  • Consent for disclosure and use of information in Artificial Intelligence software
  • Consent to share information with third parties
• Informed Consent
  • Consent for delivery of psychological services
  • Consent for Simultaneous Service
  • Consent for Children
  • Consent for Assessments and Group therapy
• Termination Terms
• Payment Terms
  
  • Third party payers;
  • Standing Payment Authorisations
  • Cancellation Terms
  • Unfair Contract Terms regime
• Feedback, Complaint or Concerns clauses
• Referring to external policies:
  • Cancellation Policy.
  • Complaint and Feedback Policy.
  • Artificial Intelligence Policy.
  • Client Privacy Policy.
  • Client Credit Card and Financial Information Retention Policy
• Indemnity and Releases

Audience

This webinar is suitable for any Psychologist as a Sole Practitioner or Practice Manager.

CPD

Practitioners can claim up to 1 CPD unit/point. This Training has been designed to run for 1 hour, however, training lengths can vary depending on the level of questions and discussion. If you are in doubt, please verify with your CPD Rules. 

Enquiries/Assistance