Description
This webinar is an introductory review of the essential policies necessary to remain compliant and minimise risk in your private practice. If you are a practice manager or launching your own practice, this webinar is a high level survey of the compliance regimes that may apply to your practice and how putting in place the correct policies may operate to minimise any potential risk.
This program is intended for AHPRA registered professions, but would be equally suitable for any private practice managers seeking to grow a practice.
Learning Outcomes
- Grievance and Incident reporting Policy;
- Manage employee and contractor grievances before workplace disputes;
- Feedback and Complaints policy
- Manage client complaints and solicit feedback and minimise the risk of an AHPRA complaint;
- Whistleblower Policy;
- Comply with the relevant Whistleblower protection regime in the Corporations Act.
- Data Security, Record Retention, Note-keeping and Disclosure Policy;
- Meet your professional notekeeping obligations;
- Meet the necessary standard for data security for sensitive information;
- Set out the process for release of notes under subpoena (including the costs associated with redaction);
- Set out the process for prior employees and contractors of the practice to access historic records;
- Set out your confidentiality obligations on request for client material by a second or third party;
- Privacy Policy (including Artificial Intelligence policy)
- Comply with AHPRA’s professional competencies for Psychologists;
- Meet your obligations under the Australian Privacy Principles;
- Set out how information is disclosed to particular software utilising Artificial Intelligence;
- Data Breach procedure;
- Process for informed consent under the APP.
- Work, Health and Safety Policy;
- Minimise your risk of liability under your state’s occupational health and safety legislation.
- Code of Conduct for Practitioners
- Social Media Code of Conduct
- Electronic Communication (Email, Text & Fax) Code of Conduct
Audience
This webinar is suitable for any practitioner interested in preparing and delivering an online webinar – whether to an audience of other professionals or to your clients.
Presenter
This webinar is presented by Simon Mason, Solicitor. You can find out more about Simon here.
CPD
Practitioners may claim up to 1 CPD unit/point. This Training has been designed to run for 1 hour, however, training lengths can vary depending on the level of questions and discussion. If you are in doubt, please verify with your CPD Rules. See also:
- CPD Requirements for Psychologists
- CPD Requirements for Counsellors and Psychotherapists
- CPD Requirements for Occupational Therapists
- CPD Requirements for Accredited Social Workers
