Client Agreement – Counselling Practice

Description

Whether you are launching your own practice or reviewing your compliance documents, our client agreement template is precisely what you need to stay compliant, protect yourself and inform your client of both your and their responsibility. Included in the Client Agreement are optional terms in relation to:

• Informed consent for therapeutic treatment;
• Collection and Storage of Confidential and Sensitive Personal information (in compliance with Australian Privacy Laws);
• Cancellation Policy;
• Credit Card Storage;
• Consent and terms of use of Practice Management software;
• Consent and terms of use of AI by practitioners for note-taking and assessment purposes (also in compliance with Australian Privacy Laws);
• Indemnities and releases in favour of the practitioner;
• Payment Terms;
• Process for complaints and feedback;
• Addendum 1 – Storage of Credit Card details in accordance with PCI DSS standards;
• Addendum 2 – Consent to disclose the client file to third parties (including machinery ensuring cyber security);
• Addendum 3 – Specific terms in respect of joint clients (ie. Family or Couples Counseling);
  • Without prejudice terms;
  • Good faith terms; and
  • Joint consent requirements for disclosure of shared files.

Our templates are drafted in plain English. We don’t use complex legalese or longwinded definitions. Our templates are designed to be relied on by busy practitioners to keep things fair, compliant and simple.

Jurisdiction: Australia (all States and Territories) (Not suitable for use outside Australia). 

Who Can Use It?

This product is suitable for any Counseling practitioner retaining clients for direct one-on-one therapeutic treatment. This includes general therapists and psychotherapists.

What Is Included?

This Product is a digital download. Purchase provides access to:

• Single editable word document (.docx format) with a range of optional clauses.

Purchase provides a single license for use by the purchasing party. The product may be implemented on a website as the terms of use to be relied on by online booking software.

How Do I Use it?

How Long Will I Have Access For?

GST